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Return & Refunds
What is your return policy?
We accept returns within 14 days of delivery, only when there is a valid reason and the request complies with our return policy.
Valid return reasons include:
- Missing items
- Incorrect color or size
- Damaged or defective products
- Delivery issues where the customer is not at fault
Which items are eligible for return?
All items may be eligible for return depending on the reason.
Eligibility is based on:
- The issue reported
- Compliance with the 14-day return window
- Whether the issue is related to manufacturing, fulfillment, or delivery errors
Each request is reviewed individually to ensure fairness.
How will I receive my refund?
Refunds can be issued to:
- The original payment method, or
- Store credit, based on your preference
Please let us know which option you prefer when submitting your return request.
How long does it take to receive a refund?
Once your return is approved and processed, refunds are usually issued within 1–2 business days.
Depending on your payment provider or bank, it may take up to 7 business days for the funds to appear in your account.
Do I need to pay for return shipping?
No.
If your return request is approved, we cover the return shipping costs.